Excellent experience! Ordered and received the Airdog X3 + Airdog X5 bundle. Received both the X3 and X5 despite a snafu with FedEx shipping. Airdog stepped-up and shipped a second X5 to me as they work with FedEx to find the first X5 that was shipped. I appreciate not having to do without my X5 until the X5 parcel is traced! Happy with both my Airdog X3 and X5!