Why should I choose Airdog X5 instead of traditional HEPA air purifiers?
Why it is important to filter the ultrafine particles?
Does Airdog X5 remove volatile gases, such as Formaldehyde, Benzene, etc.?


I am concerned about the product safety, may I know more details?
Airdog X5 uses high voltage inside, is it safe for home use?


Is Airdog X5 Energy-saving and Eco-friendly?
Do I have any maintenance cost if I own an Airdog X5?


How could I know that my air purifier is cleaning the air?
What is the number displayed on Airdog X5 and what does it mean?
Why the AQI display is abnormal on LCD screen, display “-C-” or “9XX” instead of digits?
Why isn’t the AQI display changing number?


I heard a “cracking” or “zapping” noise inside the unit. Is that normal?
When should I do a full cleaning cycle?
Can I clean Airdog X5 by putting the whole unit in the dishwasher?
How could I confirm that the collecting plates is fully dried?
Why my Airdog X5 begins to make noise or restart after a full cleaning cycle?


Why does Airdog App connection fail?