The item arrived as scheduled, securely packaged. Instead of the plastic foam padding, however, it would be preferable to have had it packed in compostable foam the way other products ship to our home.

Why didn't I know about this before? Stick the plate in the top rack and let the dishwasher clean and dry like magic. Yay.

I want to thank AirDog for their wonderful products. We live in an 3000 sqft open concept house right off a golf course in Las Vegas with two small dogs that are constantly running in and out of the house through a puppy door. So we have constant problems with dust and pollens. Both the wife and I have problems with seasonal allergies. We started with the purchase of a X8 air purifier for our first floor living area and were amazed with results. After the initial filtration, the unit settled down and we unable to hear the unit working . Over the weeks we noticed that our allergies became almost non-existent and the normal kitchen odors that used to permeate the house after cooking a meal no longer lingered in the house. We then decided to put a X5 in our bedroom. We began sleeping better and again the sound of the unit was negligible. Recently we decided to replace the X5 in our bedroom with a Airdog Pro and put a second Airdog Pro in my wife’s crafts room/office and move the X5 downstairs near the house’s front entrance. We also decided to purchase the Airdog humidifier to help with the dry climate. While one of the original reasons for buying the Airdog purifier was it’s filtration qualities and the Covid virus, we’ve seen other benefits such as the reduction of the amount of dust in our house, and the reduction of normal household odors (i.e. cooking, garbage, dogs, and pollen). While we still get the occasional cold they don’t seem to be as frequent as they used to.

I purchased three machines to help with my allergies; we put an X3 in our bedroom, an X5 on the main floor of our home, and an X3 in the basement. Each machine runs quietly, efficiently, and is pretty easy to clean. The X5 is near our kitchen, and I'm always impressed with how it ramps up to purify the air when we cook, and how it helps keep the air clean during allergy season and when we had perpetual dust in our house from backyard construction. These machines are relatively easy to clean, and when I've had any issues with the machine or just needed some help troubleshooting an issue, if someone doesn't answer immediately in the office, then they will absolutely call you back. On my last call, the service tech Harry patiently stayed on the phone with me for close to 45 minutes while I tried various different options to troubleshoot my issue. We think we figured out what was going on (I needed to clean the air sensor), but he said even if the machine starts acting off, to please call him over the weekend. I couldn't be more pleased with the way the machine is keeping the dust down in the house and the customer service this company provides!

Our family enjoys the airdog, we purchased one for our bedroom, kids bedroom and living room. We can feel the difference in the air and enjoy watching the numbers to see what triggers it or not.

I’ve had my AirDog Pro for about a week now & this thing actually works! It turns on according to the level of pollution in my home. It’s turned to the higher level of performance when we’re cooking, fumes from the vehicles come in, we spray air freshener, dust & dander is being cleaned, when second hand smoke from the neighbors sneaks in. It gets it all! I’m even more excited about it as the filters are washable & can even be cleaned in the dishwasher! It’s going to save so much money in the long run, definitely worth the investment for our health! BUY IT!

Package arrived much faster than I thought. It was in excellent condition. This is a great company.

You know I haven't had it long enough we have a lot of trouble in this house with a thing so I'm not for sure I got it mainly for my grandson it has a lot of problems with breathing I'm not for sure about your product yet I'm don't know

Shipped Shield Package Assurance was reliable, fast, and hassle free process. Filing a claim was easy. All I had to do was fill out an online form, attached images of the damage item, and clicked send. A new item will arrive in the next few days. Thanks

Wire Frame

I received a part, the wire frame, which was damaged when I was cleaning it. This specific item was not covered under warranty.

Wire Frame

Very please so far with this unit. Quiet.Stylish.Efficient. EZ to clean . Love it. Quick Shipping and easy to read directions. Would recommend this unit for anyone. For a home or business space.

My air dog wire type filter needing replacing and I had no issues going on line to order another one. It was delivered within a few days and packaged well so there was no damage!

Everything went well as expected